Support

It’s always great if our customers help us give back to the BizTalk community.

We monitor and contribute to the Microsoft BizTalk Adapters Forum, so if you have a development problem you are trying to solve with ActiveADAPTER please post to this forum and allow others to share your solutions.

If you think your issue has more to do with the functioning of ActiveADAPTER, contact us with a description of the issue you are having at:

support@activeadapter.com

Please include screenshots, and as much configuration information as possible along with your full contact details in case we need to phone or Skype.

FAQs
What transactional strategy does the ActiveADAPTER Send Adapter use?

The Send Adapter commits changes per message and per object. This means commits cannot span messages. Within a message, changes to an object are all committed together. To ensure changes are all or nothing, therefore, the strategy you need to use is one message per object.

See the entire answer

Do you supply the schemas I will need?

Absolutely. A link to them is installed to the Programs menu in the ActiveADAPTER\Schemas folder.

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What version of the .NET framework does ActiveADAPTER require?

.NET framework 3.5SP1. If it is not installed it can be easily downloaded and installed from Microsoft at:

http://www.microsoft.com/en-au/download/details.aspx?id=22

See the entire answer