Support

It’s always great if our customers help us give back to the BizTalk community.

We monitor and contribute to the Microsoft BizTalk Adapters Forum, so if you have a development problem you are trying to solve with ActiveADAPTER please post to this forum and allow others to share your solutions.

If you think your issue has more to do with the functioning of ActiveADAPTER, contact us with a description of the issue you are having at:

support@activeadapter.com

Please include screenshots, and as much configuration information as possible along with your full contact details in case we need to phone or Skype.

FAQs
I have purchased an ActiveADAPTER license. How do I swap out the evaluation version for the licensed version?

To uninstall your evaluation version and replace it with your licensed version follow this procedure:

1. Stop any BizTalk applications and host instances that use ActiveADAPTER

2. Close any instances of the BizTalk Admin Console

3. Uninstall ActiveADAPTER through Control Panel

4. Check that the %ProgramFiles%\ActiveADAPTER folder has been  completely removed

5. Install your licensed software

In most cases this shouldn't affect any receive location or send port settings you have created, but check your BizTalk applications after restarting them.

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Is there a WCF version of ActiveADAPTER?

Yes. ActiveADAPTER is available as a Windows Communication Foundation (WCF) service. So with or without BizTalk Server, you can query and update Active Directory with ActiveADAPTER

ActiveADAPTER WCF exposes essentially the same functionality as our Active Directory Send and Receive Adapters.

ActiveADAPTER WCF services can be consumed by BizTalk Server, but BizTalk Server is not required.

Like an evaluation? Get in touch through our contact page.

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Is the ability to create Solicit-Response ports that query Active Directory on demand part of the Receive Adapter or the Send Adapter?

Both. The query is sent out by the send adapter. The actual querying is done by components of the receive adapter. Therefore, to be licensed to create Solicit-Response send ports, you need to be licensed for both the ActiveADAPTER send and receive adapters.

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