Support

It’s always great if our customers help us give back to the BizTalk community.

We monitor and contribute to the Microsoft BizTalk Adapters Forum, so if you have a development problem you are trying to solve with ActiveADAPTER please post to this forum and allow others to share your solutions.

If you think your issue has more to do with the functioning of ActiveADAPTER, contact us with a description of the issue you are having at:

support@activeadapter.com

Please include screenshots, and as much configuration information as possible along with your full contact details in case we need to phone or Skype.

FAQs
Can I use the ActiveADAPTER Send Adapter with dynamic send ports?

Yes. The Send Adapter is fully compatible with dynamic ports.

A sample orchestration showing the use of ActiveADAPTER with dynamic send ports is included in the ActiveADAPTER\Samples folder.

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Can the Active Directory Receive Adapter help me build an orchestration that listens for changes to Active Directory?

Yes. The ON CHANGE ONLY option on the Active Directory Receive Adapter provides this feature. A message is submitted to your BizTalk application only when the results of the query you have specified change. This feature provides a great way to trigger orchestrations and keep information in your Enterprise Applications synchronized.

There is also a REAL-TIME mode that gets events from Active Directory asynchronously and submits them to BizTalk  as they happen.

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I have purchased an ActiveADAPTER license. How do I swap out the evaluation version for the licensed version?

To uninstall your evaluation version and replace it with your licensed version follow this procedure:

1. Stop any BizTalk applications and host instances that use ActiveADAPTER

2. Close any instances of the BizTalk Admin Console

3. Uninstall ActiveADAPTER through Control Panel

4. Check that the %ProgramFiles%\ActiveADAPTER folder has been  completely removed

5. Install your licensed software

In most cases this shouldn't affect any receive location or send port settings you have created, but check your BizTalk applications after restarting them.

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