Support

It’s always great if our customers help us give back to the BizTalk community.

We monitor and contribute to the Microsoft BizTalk Adapters Forum, so if you have a development problem you are trying to solve with ActiveADAPTER please post to this forum and allow others to share your solutions.

If you think your issue has more to do with the functioning of ActiveADAPTER, contact us with a description of the issue you are having at:

support@activeadapter.com

Please include screenshots, and as much configuration information as possible along with your full contact details.

FAQs
We are interested in purchasing ActiveADAPTER for use by government or government contractors. What are the export conditions for ActiveADAPTER?

ActiveADAPTER was originally developed by Equate IT, a company registered in Australia. All developers and consultants have Australian or US citizenship. More information can be found in the EULA displayed during installation of ActiveADAPTER.

See the entire answer

Can I use the ActiveADAPTER Send Adapter with dynamic send ports?

Yes. The Send Adapter is fully compatible with dynamic ports.

A sample orchestration showing the use of ActiveADAPTER with dynamic send ports is included in the ActiveADAPTER\Samples folder.

See the entire answer

What versions of Microsoft BizTalk Server does ActiveADAPTER support?

Microsoft BizTalk Server 2013 R2 to 2020.

We also have legacy versions back to 2006 R2.

See the entire answer