Support

It’s always great if our customers help us give back to the BizTalk community.

We monitor and contribute to the Microsoft BizTalk Adapters Forum, so if you have a development problem you are trying to solve with ActiveADAPTER please post to this forum and allow others to share your solutions.

If you think your issue has more to do with the functioning of ActiveADAPTER, contact us with a description of the issue you are having at:

support@activeadapter.com

Please include screenshots, and as much configuration information as possible along with your full contact details in case we need to phone or Skype.

FAQs
I have purchased an ActiveADAPTER license. How do I swap out the evaluation version for the licensed version?
To uninstall your evaluation version and replace it with your licensed version follow this procedure:…

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What transactional strategy does the ActiveADAPTER Send Adapter use?
The Send Adapter commits changes per message and per object. This means commits cannot span…

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Can I use the ActiveADAPTER Send Adapter with dynamic send ports?
Yes. The Send Adapter is fully compatible with dynamic ports. A sample orchestration showing the…

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